Frequently Asked Questions
Everything you need to know about our gothic and steampunk collections.
Where does DraculaClothing ship from?
We ship all orders directly from our warehouse in Prague, Czech Republic, ensuring fast delivery across Europe and reliable international shipping worldwide.
How do I determine my correct size for corsets and vests?
Each product page features a detailed size chart. For corsets, we recommend measuring your natural waistline and choosing a size 2-4 inches smaller than your actual measurement for the best fit.
What is your return policy for international orders?
We accept returns within 14 days of delivery. Items must be in their original, unworn condition with all tags attached. Please note that customers are responsible for return shipping costs.
Are your products vegan-friendly?
We offer a wide range of synthetic leather and high-quality fabric options. Please check the product descriptions for specific material details, as we clearly label our vegan-friendly gothic apparel.
How long will it take to receive my order?
Orders within Europe typically arrive in 3-7 business days. International shipping to the US, Canada, or Australia usually takes 7-14 business days depending on the selected shipping method.
Do I have to pay customs duties or import taxes?
Customers outside the European Union may be subject to import duties and taxes once a shipment reaches their country. These charges are the responsibility of the recipient.